Appointing a Builder

By using a TrustMark-registered firm, you know that a Trade Association or other certification organisation has checked the firm and found that it meets certain standards the Government has set.

Information to ask for in all instances, whether using TrustMark or not:

• Full contact details – not just a mobile number
• Public liability insurance
• VAT number
• Proof of a recognised qualification for their trade

Agree on a payment process.
Make sure you pre-agree the method and timeframe of payment before work commences.
One option is to include a retention instalment which would be paid at a specified time (e.g. one month) after the completion of the work.  This allows you time to discover any defects in the work and also provides an incentive for the builder to fix any problems promptly.
                                   
Draw up a works contract, appropriate to the type of work being carried out. 
These are available from CIOB Construction Books Direct, online at: www.constructionbooksdirect.com, and cover most types of building work.  The contract will cover the full scope of the work, the responsibilities of each party, all financial considerations, insurance and procedures in case of disputes.  If you agree to the use of washing/toilet facilities and rubbish disposal this can also be specified at this point. 

It may also be useful to clarify when both parties are available to meet on-site.  Meeting face-to-face aids communication.

Payments in advance of work should be treated with caution. Check what cover is available in the event of insolvency. Payment upfront may be standard practice in some sectors where significant outlay costs are inevitable.

All payment instalments should be agreed in writing before work starts and any payment made should be followed up with a receipt.